Salesforce Service Cloud CEO Clara Shih has returned to the supplier after a period as a founder CEO and sees the future of contact centre and field service with . Co-founder and CEO Clara Shih says Hearsay's SaaS-based service is designed specifically for a breed of companies she calls "corporate/local." Essentially, these are companies with a strong . Steve Garrity, of Hearsay Labs, says that youth allows you to ask lots of seemingly naive questions. Clara Shih, who with Steve Garrity founded the company on September 1, 2009, will transition from CEO to Executive Chairperson, remaining on the board of directors. Shih left Salesforce in 2009 to start customer engagement platform Hearsay Systems. Check your attitude at the door when you come to work at Hearsay Social. Plus, advice for setting goals and . And yes we're traveling in a mailbox. The company also announced that Salesforce would be taking a minority stake in Hearsay, although . Steve Garrity, Clara co-founded Hearsay Socialprovider of . Today, I'm thrilled to announce an exciting addition to the Versus 16 speaker lineup. Clara Chung-wai Shih (born January 11, 1982) is an American businesswoman. Leave your questions in the comments. San Francisco, CA, Dec. 20, 2017 -- Hearsay Systems, provider of the Advisor Cloud for the financial services industry, continues to expand with the addition of two new members to its executive . Author and CEO of Hearsay Social Clara Shih hasn't posted anything in a couple of months (at the time this piece was written), but I'm hoping she comes back soon. "After 11 years of building Hearsay and serving as CEO, the time has come for me to pass the torch," comments Shih. plays tennis, collects Danish and Flemish art, and leaves his office door open for employees. The company also announced that Salesforce would be taking a minority stake in Hearsay, although . Clara is CEO and Founder of Hearsay Social and a pioneer in the social media industry. In this piece, she discusses her move to the U.S., how her mom's hustle inspired her work ethic, and the power immigrants hold to shape their stories and build community. Salesforce appointed Clara Shih as CEO of Service Cloud, a hire that comes as competition intensifies among vendors to provide the tech to help enterprises digitize all interactions with their customers. At just 29, she's the newest addition to the Starbucks board of directors, taking Facebook COO Sheryl Sandberg's place. Plus, Increo Solutions, Inc. founder Kimber Lockhart adds that . Hearsay, which makes compliant communications tools for these types of companies, announced a new partnership with Salesforce today, enabling smooth integration with Salesforce CRM and marketing automation tools. . You'll shatter the bounds of the fourth dimension, in pursuit of our ever-elusive theories on scale. Find the perfect hearsay stock photo. In a series of interviews seven people who are driving this . The company also announced that Salesforce would be taking a minority stake in Hearsay, although . In a series of interviews seven people who are driving this . Leave your questions in the comments. Test the validity of other people's emails working at Hearsay social. Clara Shih, founder of Hearsay Labs, believes that being a young entrepreneur has its advantages because you can highlight your ability to solve problems from a fresh perspective. "The power of corporate/local is in the local market knowledge, reach, and customer connections -- that's why you invest having agents in local offices and stores," says Clara Shih, CEO of Hearsay. Fortune 100 companies are taking their social selling programs from optional to recommended to mandatory," says CEO Clara Shih, who . Hearsay Social CEO Clara Shih: 5 tech trends to watch in 2015. Clara Shih, who with Steve Garrity founded the company on September 1, 2009, will transition from CEO to Executive Chairperson, remaining on the board of directors. Meet Clara Shih. Clara Shih, CEO of Hearsay Social. 6 / 20. Hearsay CEO and co-founder Clara Shih said she's already seen some social media and client communication habits change as a result of the pandemic, which would likely be reflected in the next study. Photo (C) Leah Fasten Real Values Clara Shih, Hearsay Social . The company also announced that Salesforce would be taking a minority stake in Hearsay, although company co-founder and CEO Clara Shih, did not provide any details on that part of the announcement. Huge collection, amazing choice, 100+ million high quality, affordable RF and RM images. Age: 31. The valley's un-family-friendly culture has long been almost a point of pride . January 28 . Clara Shih. Job title. So Clara, thank you so much for joining us. This is the problem Hearsay Social CEO and author of the New York Times NYT +0.08%-featured bestseller "The Facebook FB +0.23% Era" Clara Shih sets out to address in her newest book,"The Social Business Imperative: Adapting Your Business Model to the Always-Connected Customer. Clara Shih: Hearsay After Clara Shih recognized that digital communication is a smarter avenue to develop company and customer relationships, she created the company Hearsay in 2009. For example, Clara Shih, CEO of Hearsay, helps enterprises succeed with social media in sales, marketing, and IT. Clara Shih, founder of Hearsay Labs, believes that being a young entrepreneur has its advantages because you can highlight your ability to solve problems from a fresh perspective. . Email Address of Ioanis A. biternas : test . She also sits on the board of directors at Starbucks. Shih left Salesforce in 2009 to start customer engagement platform Hearsay Systems. Knotch connected with Clara Shih, the Founder & Executive Chair of Hearsay Systems for the latest interview in our Opportunity Makers series. Meanwhile Hearsay CEO Clara Shih, named to CNBC's "The Next List" of leaders for the next 25 years is trying to impact change starting at her own company. Shih is mega-smart: she graduated number-one in her computer science program at Stanford and holds an MS in Internet studies from Oxford. Clara Shih Any job that is repetitive and/or algorithmic is at risk. In this episode, Clara tells us how she helped blaze the trail for social media's marriage to financial servicesand why she decided to take a break. Claire Cain Miller The people I . We're glad to have you with us. Age: 31. Clara Shih, who with Steve Garrity founded the company on September 1, 2009, will transition from CEO to Executive Chairperson, remaining on the board of directors. As a young woman and Asian American, Clara is an anomaly in the world of corporate boards. Professional Email of Clara Shih : shih.clara@hearsaysocial.com . Hearsay, which makes compliant communications tools for these types of companies, announced a new partnership with Salesforce today, enabling smooth integration with Salesforce CRM and marketing automation tools. Hearsay Social COO Michael Lock said, "I am excited to join Clara and her team to enable enterprises to take advantage of social media. Clara Shih Entrepreneur & CEO of Service Cloud at Salesforce Published Oct 9, 2020 + Follow On September 1, 2009, Steve Garrity and I signed the docs to officially incorporate Hearsay Labs, Inc. In 2007, Clara developed the . She is the CEO and co-founder of Hearsay Social. On September 1, 2009, Steve Garrity and I signed the docs to officially incorporate Hearsay Labs, Inc. Then we hunkered down and got to work to make our vision for social selling a reality . Hearsay is still a success but it may need a lift from the Singularity to jump to a more exciting level. This tech entrepreneur founded a social sales and marketing platform, Hearsay Social, and later replaced Sheryl Sandberg on the Starbucks Board of Directors. Service 6 p.m. June 14 at First Covenant Church, Willmar. At just 29, she's the newest addition to the Starbucks board of directors, taking Facebook COO Sheryl Sandberg's place. Founded in 2009 by Clara Shih and Steve Garrity, and helmed by CEO Mike Boese, Hearsay Systems leads the field in offering sophisticated client engagement products to companies within the financial services vertical. SaaS, consumer products, coffee, design & human psychology San Francisco linkedin.com/in/clarashih Joined December 2008 913 Following 23.4K Followers Tweets Tweets & replies Media Likes Company: Hearsay Social. . Hearsay Systems, used by over 150,000 advisors and agents to deliver personalized relationships at scale with AI-assisted automation. . Enter Hearsay Social, an enterprise social media software company co-founded in 2007 by ex-Salesforce AppExchange director Clara Shih. and Shih recruited her old classmate, Steve Garrity, from Microsoft to develop Hearsay Social. Hearsay Social CEO Clara Shih: Why your 20s is critical to your career . . By Clara Shih. CLARA SHIH: Thank you for having me, Kelly. The reason that she got on the Starbucks board so young was because she was a social media expert (author of The Facebook Era on top of being the CEO of Hearsay, as mentioned above) and Sandberg thought that Shih would be a good replacement for Sandberg. Clara Shih is focused on finance, like Upstart, but is on a different path than peer-to-peer lenders. After picking a CEO and securing Salesforce cash, Clara Shih leaves Hearsay's exec suite and 2.0 questions behind But nothing better ever came along, including advisor enthusiasm for it. Courtesy of Clara Shih via LinkedIn. #20 Clara Shih. Clara Shih co-founded Hearsay Systems in 2009 to make stiff, staid financial advisors "authentic" to clients. Clara Shih ( Hearsay Social, Inc- chief executive officer). She serves as an advisor to companies on how to transform their customer engagement, operations, and business models for today's digital era. This tech entrepreneur founded a social sales and marketing platform, Hearsay Social, and later replaced Sheryl Sandberg on the Starbucks Board of Directors. Over the next four years, they built a strong friendship and mutual respect which would later become the foundation for Hearsay Social. The social media management software company Hearsay Social announced Thursday that it has doubled its customer base and just got $30 million in Series C funds from existing investors Sequoia Capital and NEA. In wealth management, this manifests as advisors focusing more of their time on value-added relationship. The company works with national brands like Farmer's Insurance to build social media campaigns that engage consumers at a hyperlocal level and to do it all at scale. Learn more about these three speakers at leadingauthorities.com. . May 3, 2012, 11:06 AM PDT Her company was named a "Cool Vendor" earlier this month and, a week later, she won a "Changing the Game" award from Advertising Women of New York. But Clara Shih, the. Commentary. No need to register, buy now! She developed the first business application for Facebook called Faceforce, kicking off the idea of social CRM revolution. September 16, 2011 Clara: In every industry, technology is completely transforming how we need to work. Hearsay Social founder and CEO Clara Shih. What the founder and CEO of Hearsay Social learned while navigating the white, male tech world. Salesforce Ventures has taken a minority stake in Hearsay Systems Inc. as the two companies connect their client relationship management (CRM) and communication tools for financial advisors. At Google Enterprise, we were the first to bring widely . We launched in 2017 as a podcast hosted by Reid Hoffman, co-founder of LinkedIn & investor at Greylock. 28th Apr, 2014. This episode we'll be joining Clara Shih, CEO of Hearsay. By Claire Cain Miller. This one is titled: The Time Traveling Mailbox. 2. Clara Shih. The cofounder and CEO of a social media firm called Hearsay Social, Shih helps major corporations, particularly in the financial industry . Clara Shih #20 Clara Shih. Shih saw that he "was great with data, intellectually curious, and endlessly creative," and so she brought him aboard to build out a . Action Ioanis A. biternas . Chief Executive Officer and Founder, Hearsay Social, Clara Shih speaks during the 5th annual Executive Marketing Summit at the New York Stock Exchange on September 30, 2013 in New York City. We're now two podcasts, a best-selling book, a beloved daily learning app, virtual and live events, serving our global community of founders, funders and leaders looking to . Shih has served as the chief executive officer and co-founder of Hearsay Social since 2009. Clara is a member of the Starbucks board of directors and serves as Executive Chair of Hearsay Systems, a privately held digital software firm she founded in . Professional Email of Clara Shih : shihclara@hearsaysocial.com . Clara Shih i.. View article RIABiz Last year, Clara Shih, the founder of Hearsay Systems, was taking part in a routine visit with one of her insurance industry clients in San Francisco.Hearsay works with more than 150,000 financial . Knotch connected with Clara Shih, the Founder & Executive Chair of Hearsay Systems for the latest interview in our Opportunity Makers series. Mary Johnson, Editor Oct 15, 2015, 9:09am EDT . Clara Shih: Being a start-up CEO came at a tremendous personal cost. . In . Salesforce appointed Clara Shih as CEO of Service Cloud, a hire that comes as competition intensifies among vendors to provide the tech to help enterprises digitize all interactions with their customers. "We want team players," says Clara Shih, co-founder and CEO . As a young woman and Asian American, Clara is an anomaly in the world of corporate boards. Our mission at Masters of Scale is to democratize entrepreneurship. Shih (second from left). Clara Shih is CEO and founder of Hearsay Social, whose predictive analytics technology helps salespeople reach out to clients at the right time with the right message while staying in compliance with industry regulations. "The first wave of digital transformation in financial services was automation and self-service," she wrote on LinkedIn. A true technology pioneer, Clara has been credited for "kickstarting the Social Business Movement," and The . In this piece, she discusses her move to the U.S., how her mom's hustle inspired her work ethic, and the power immigrants hold to shape their stories and build community. Research and Analytical Skills. . She is consistently listed as one of the top 40 under 40 in technological and other areas. Clara Shih would be a MUCH better candidate. . It's been quite a decade for Clara Shih. Eleven years later--as she hands off the CEO baton--the refrain is similar. Clara Shih, co-founder and longtime CEO of financial services client engagement platform provider Hearsay Systems, announced Wednesday that she will be taking a step back and moving into the role. Financial services companies like banks and insurance tend to be heavily regulated. "Social media and all digital engagement have quickly shifted from nice-to-have to a must-have part of the omnichannel repertoire in a few short weeks," said Clara Shih, CEO and founder of Hearsay Systems, a company that helps advisers and agents with digital communications. Michelin-starred chef Mark Ladner leaves . Claire Cain Miller, Clara Shih (founder and CEO of Hearsay Social) and Sebastian Thrun (founder and CEO of Udacity and an inventor of driverless cars) will take your questions on the future of technology at 2:30 ET today. Jobs in which human interaction plays a key part will be safe and actually increase in value. Financial services companies like banks and insurance tend to be heavily regulated. Clara Shih (@clarashih) / Twitter Follow Clara Shih @clarashih CEO @servicecloud @salesforce , founder @hearsaysystems , angel investor, author #TheFacebookEra. Clara Shih, 30, is expert at helping those companies. Plus, Increo Solutions, Inc. founder Kimber Lockhart adds that . She writes about the latest trends in IT and business, makes posts about self-management, and provides useful advice. Stephanie Tilenius leaves Google for Kleiner Perkins. Javier Teruel ( Colgate-Polmotive Company- retired vice chairman). "We partnered with Salesforce because that's what our customers wanted," said Clara Shih, CEO of Hearsay, in an interview. Steve Garrity, of Hearsay Labs, says that youth allows you to ask lots of seemingly naive questions. How banks are replying to posts and tweets iStock. Clara Shih: Accept that the most coveted jobs may not be right for you. . Shih is CEO and Founder of Hearsay Social, author of The Facebook Era, member of Starbucks Board of Directors. Zhang Xin #16 Zhang . And look for more tech insights, along with trends in lodging, exhibitions, and travel, in our 18th Annual Meetings Industry Forecast in our November issue. Shih, CEO of Hearsay Social, says she can't complain about the way her career has gone so far but there are two things she wishes someone had told her at 22: 1. Early life and . Clara Shih is back where she started, rejoining Salesforce as CEO of its Service Cloud CRM software. He has over 25 years of software leadership experience with high-performing software companies. Nov. 25, 2015. Founded in 2009 and led by Clara Shih, CEO, Hearsay Social provides sales teams with enterprise-ready tools to use social media to attract prospects, retain customers, and grow business. . /PRNewswire/ -- Hearsay Social, the leading enterprise social marketing platform, today announced the addition of several of the world's largest financial. on Facebook that is now used in Harvard Business School's curriculum and is the chief executive and . Name. Myron Ullman, III ( J.C. Penny Company, Inc- chief executive officer). Clara is the founder, and until very recently-- we'll talk about that-- the CEO of the company she started called Hearsay. Clara Shih, CEO and Co-Founder, Hearsay Social; Board Member, Starbucks, in a panel during the Milken Institute Global Conference on Monday . Michael Boese is CEO of Hearsay Systems. The firm's clients include Allstate, Allianz, AXA, Morgan . Clara Shih, Starbucks' 29-year old board member, talks about life as a tech entrepreneur and CEO, and how Stanford helped mold her. Meet Clara Shih. on Facebook that is now used in Harvard Business School's curriculum and is the chief executive and . Most recently, he was co-founder and CEO of Plantt, a SaaS-enabled garden goods marketplace that was purchased by Monrovia. . Silicon Valley is beginning to admit it isn't just for young people anymore. Clara Shih is CEO of Salesforce Service Cloud, the world's #1 customer service, digital service, and field service solution that powers 360-degree customer experience conversations. Fiona Collie. Test the validity of this email address. . About - Hearsay Social Clara Shih, CEO 185 Berry Street Suite 3800 | San Francisco, California, 94107 In fall of 2000, Clara Shih and Steve Garrity met as freshmen in the Stanford Computer Science Department. source: openclipart.org. Financial services companies like banks and insurance tend to be heavily regulated. Shih founded Hearsay in 2009 after seeing the need for more personalization from customer service tools during her time running product marketing for Salesforce's AppExchange. Company: Hearsay Social. Craig Weatherup (PepsiCo, Inc- retired chief executive officer). The co-founder of automated content mill Hearsay Systems traded life as an entrepreneur for a senior Salesforce role, Jan. 25, after a five-month sabbatical. SAN FRANCISCO: Hearsay Systems, trusted leader in compliant human-client experience for the financial services industry, today announced that Mike Boese has been named CEO. Hearsay Social is the leading social sales and marketing platform, empowering the world's largest companies to build stronger customer relationships, grow revenue, and bolster their brands across social networks. But first, we'll celebrate this midsummer moment with our annual episode of Masters of Scale Theatre. February 7, 2015. Joined Vator on January 26, 2011 Clara Shih is the founder and CEO of Hearsay Social. . SAN FRANCISCO: Hearsay Systems, trusted leader in compliant human-client experience for the financial services industry, today announced that Mike Boese has been named CEO. Claire Cain Miller, Clara Shih (founder and CEO of Hearsay Social) and Sebastian Thrun (founder and CEO of Udacity and an inventor of driverless cars) will take your questions on the future of technology at 2:30 ET today. Coding guru . Clara Shih is founder and board chair of global software company Hearsay Systems, technology investor, and member of the Starbucks board of directors. Los Angeles, California, USA. She also sits on the board of directors at Starbucks. We are a tightly knit and dedicated group that passionately believes in our products, our people, and our culture. Hearsay, which makes compliant communications tools for these types of companies, announced a new partnership with Salesforce today, enabling smooth integration with Salesforce CRM and marketing automation tools. Previously, Mike was the CEO of Certent, a fintech SaaS company, where he oversaw 5x . Clara Shih is CEO and founder of Hearsay Systems, a financial technology company used by more than 170,000 advisors and agents to reinvent the client experience. Joining us on stage November 17th is trailblazer Clara Shih, CEO and co-founder of Hearsay Social, Starbucks board member, and author of The Facebook Era and The Social Business Imperative.